Mail Room Clerk Jobs in USA 2025 – Apply Now

Mail Room Clerks play a vital role in ensuring smooth mail distribution within corporations, healthcare facilities, and government agencies. They handle incoming, outgoing, and interoffice mail, operate postage metering devices, and provide customer service at the mail service desk.

This guide details the responsibilities, qualifications, benefits, and career growth opportunities for mailroom clerks in the USA.

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Responsibilities:

• Sorting & Distribution:
  • Categorize and distribute incoming mail into inter-office, patient, and advertising mail.
  • Separate further by department and patient location, updating information as needed.
  • Redirect undeliverable mail and notify the addressee when necessary.
• Processing Outgoing Mail:
  • Classify outgoing mail by category (e.g., foreign, domestic, registered, insured, certified).
  • Weigh and apply the correct postage following USPS guidelines.
  • Handle registered, certified, and insured mail, bundling it for pickup or delivering it to the post office.
• Mailroom Record Keeping & Equipment Maintenance:
  • Maintain records for registered, certified, and insured mail, including tracking numbers and recipients.
  • Operate and maintain mail processing equipment such as postage meters, embossing machines, and envelope sealers.
  • Monitor and restock postage supplies.
• Customer Service & Front Desk Support:
  • Assist with inquiries about mail pick-up, delivery schedules, lost or damaged shipments, and USPS regulations.
  • Sign for incoming registered mail and special deliveries.
• Special Handling & Emergency Deliveries:
  • Handle perishable shipments, such as refrigerated medical supplies or flowers.
  • Perform emergency courier services for medical equipment and urgent supplies.

Qualifications & Skills Required:

• Education: High school diploma or GED required.
• Experience: No prior experience needed; familiarity with mailroom operations is a plus.
• Skills:
  • Strong organizational abilities
  • Attention to detail
  • Ability to lift and transport mail items
  • Basic computer proficiency for tracking and logging mail
• Union Affiliation: SEIU 1199-MSH (where applicable)

Benefits:

• Consistent Employment: Found in industries like healthcare, education, and government.
• Competitive Pay:
  • The average hourly wage for mailroom clerks in the USA is $17.35.
  • Mount Sinai Health System offers $23.21 to $25.26 per hour (based on experience and hospital utilization).
• Job Security: Essential role in organizations, ensuring stability even in economic downturns.
• Career Growth: Potential to advance to roles such as Logistics Coordinator, Office Administrator, or Mailroom Supervisor.
• Flexible Scheduling: Opportunities for part-time and full-time shifts.
• Networking & Organizational Exposure: Interaction with multiple departments provides career-building connections.
• Structured Work Environment: Predictable workflows within office or facility settings.

Career Advancement Opportunities:

Many professionals start in the mailroom and move up to higher administrative or logistics positions. For example:

• Logistics Coordinator: Managing company-wide shipping and receiving logistics.
• Office Administrator: Overseeing office mail operations and supply chain management.
• Mailroom Supervisor: Leading mailroom teams and optimizing internal distribution networks.

How to Stand Out as a Mail Room Clerk Applicant?

• Emphasize Organizational Skills: Demonstrate experience with sorting, tracking, or handling logistics.
• Show Attention to Detail: Employers value accuracy in mail processing.
• Highlight Physical Stamina: Mention experience with physical work or lifting heavy items.
• Gain Basic Computer Proficiency: Knowledge of tracking systems and postage meters can give you an edge.
• Secure Professional References: If you have prior experience in administrative or logistics roles, strong recommendations can help.

About Mount Sinai Health System:

Mount Sinai Health System, one of the largest academic medical networks in the New York metro area, employs over 43,000 professionals across eight hospitals, 400+ outpatient centers, and a prestigious medical school. Recognized by U.S. News & World Report as one of the nation’s top hospitals, Mount Sinai is committed to diversity, equity, and inclusion in its workforce.

Equal Opportunity Employer: Mount Sinai Health System does not discriminate based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or expression.

How to Apply for Mail Room Clerk Jobs in USA 2025?

Interested candidates can apply through the Mount Sinai Health System career portal or other job listing platforms. Be sure to include a well-organized resume highlighting relevant skills and any prior experience in logistics, administrative work, or customer service.

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