Public Area Attendant Jobs in USA 2025 – Apply Now

Maintain the hotel’s established standards of sanitation by cleaning public areas as assigned. Responsible for the reporting of any maintenance deficiencies and the resolution of visitor requests or complaints. Guarantees the security and confidentiality of all guest accommodations.

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Details of Public Area Attendant Jobs in USA 2025

• Country/Region: United States of America
• Company: Rosewood Hotel Group
• Province/City: Hawaii
• Location: Kona Village Resort, A Rosewood Resort
• Department: Rooms – Heart of House
• Job Type: Full-time Permanent

Responsibilities

• Comply with all departmental policies, service procedures, and standards and maintain a comprehensive understanding of them.
• Guarantee the continued maintenance of exceptional standards on a daily basis.
• The appropriate cleansing chemicals for the designated surfaces should be used in accordance with OSHA regulations and hotel requirements.
• Prioritize the cleaning of public areas.
• Deliver the cart containing cleaning supplies, amenities, and linens to the designated location and secure it.
• Public areas and offices are serviced in accordance with all standard operating procedures.
• Ashtrays and garbage containers should be emptied.
• Replace all filthy Terry with clean Par in the designated layout.
• Clean the bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower door, and floor of soil, grime, detergent buildup, and hair. (including the locker facilities of employees)
• Replace the appropriate quantity and location of facial, lavatory tissue, and hygiene amenities.
• Refer to the BEO/sheet for information regarding banquets and events.
• Dust and sanitize all furniture.
• Rearrange furniture in accordance with the floor plan.
• Remove refuse from pathways.
• Eliminate all dust, detritus, and foreign particulates from upholstered furniture, including the areas under the cushions and in crevices.
• Pictures, frames, mirrors, and cables accumulate dust.
• Ensure that all lamps and light controls are in proper working order by cleaning them.
• Eliminate smears, blotches, and grime from frames, ledges, and windows.
• Remove grease, grime, and stains from telephones and reposition them appropriately.
• Dust the draperies and adjust them to their proper position.
• Debris, garbage, and cobwebs should be eliminated from the Lanai.
• Sweep and dust the furniture and floor of the Lanai.
• Inspect the condition of the plants and receptacles; remove any detritus.
• Eliminate fingerprints, grime, marks, and grit from the entrance door(s).
• Guarantee the presence of a fire safety sign. Examine the situation.
• Dust, grime, and smudges should be eliminated from the A/C unit, ducts, grids, and thermostat.
• Dust, stains, and marks should be eliminated from all corners, niches, and baseboards.
• Vacuum floors as required.
• Clean the bathroom and floors as needed.
• Please update the status of the areas that have been cleaned and concluded on Knowcross.
• Return and replenish the carriage at the conclusion of the shift.
• Clean the vacuum by emptying the canister and wiping it down.
• Guarantee the security of any keys that have been assigned.
• Address client complaints by adhering to the EGG step procedure and guaranteeing guest satisfaction.
• Please notify the Supervisor of any maintenance issues or damages.
• Return any lost or found items from guest rooms to the Supervisor.
• Demonstrate a courteous, helpful, and pleasant demeanor when interacting with visitors and colleagues.
• All other responsibilities as necessary.

Benefits of Public Area Attendant Jobs in USA

• Pay by the Hour: Public area attendants typically receive competitive hourly earnings, with the possibility of receiving overtime pay.
• Tipped Positions: In certain instances, attendants may receive gratuities for exceptional service, particularly in luxury establishments.
• Health Insurance: A significant number of employers offer medical, dental, and vision coverage to their full-time employees.
• Retirement Plans: Employers frequently match contributions to 401(k) plans, which are available at certain positions.
  Paid Time Off (PTO): Benefit packages frequently incorporate vacation days, medical leave, and holiday pay.
• Consistent Demand: The demand for public area attendants in hotels, resorts, and other public venues is guaranteed by the necessity of cleanliness and maintenance.
• Full-Time and Part-Time Options: These positions are suitable for a variety of occupations due to the flexible scheduling options.
• Growth in the Hospitality Industry: Promotions to maintenance, facility management, or other departments within the organization may result from entry-level positions.
• Employee Benefits Discounts: Numerous hospitality organizations provide employees with discounts on hotel accommodations, dining, or other services.
• Uniform Allowances: Employers frequently offer uniforms or allowances for work attire.
  Complimentary Meals: Certain employers, particularly those in hotels or resorts, offer complimentary meals during their duties.
• Training and Support On-the-Job Training: Employers typically offer training on the use of equipment, safety protocols, and cleansing standards.
• Certifications: Possibilities to acquire certifications in the fields of housekeeping and maintenance, which will improve one’s employability.
• Diverse Work Environments: Public area attendants are employed in a variety of locations, including office buildings and luxury resorts.
• Dynamic Role: The position is characterized by a variety of responsibilities that ensure the work is engaging.
• Physical Activity: The position entails traveling, lifting, and other physical activities that can assist in the preservation of fitness.
• Stress Reduction: The mental well-being of an individual can be positively impacted by working in tidy, well-maintained environments.
• Team Environment Collaboration: Attendants frequently serve as members of a sanitation or maintenance team, which promotes camaraderie and cooperation.
• Visible Impact: The work of public area attendants directly contributes to the creation of spotless and welcoming environments, thereby fostering a sense of accomplishment.

Qualification

Experience: Minimum one years’ experience cleaning hotel guest rooms.

Education: High school diploma.

General Skills: The individual must be capable of performing job functions with precision, speed, and attention to detail; to prioritize, organize, and follow up; to be a clear thinker, remain composed, and resolve issues using sound judgment; to follow instructions meticulously; to comprehend the service requirements of a guest; to collaborate effectively with colleagues as a team; to work with minimal supervision; and to maintain the confidentiality of guest information and relevant hotel data.

Technical Skills: Proficiency in accurate chemical handling protocols; familiarity with cleansing supplies and equipment. Knowledge regarding the utilization of Knowcross

Language: Fluency in other languages is preferred, but it is necessary to speak, understand, and write English.

Physical Requirements: Must be capable of transporting 80 pounds, enduring a variety of physical movements in the work areas, reaching up and down, being stationary at times during work periods, and communicating effectively with coworkers and guests.

Certifications and Licenses: State licenses are preferred.

SALARY:

• $25.38 per hour

About Us

The Kona Village Resort, an iconic destination on the Kona Coast of the Big Island of Hawai‘i, will once again welcome ‘ohana (family). The history of the site, local culture, and natural elements are the sources of inspiration for Kona Village, A Rosewood Resort, which spans 81 acres of breathtaking geologic landscape and richness.

Kona Village, A Rosewood Resort, located less than 10 miles north of the Kona International Airport, features 150 distinctive, self-contained guest rooms that are characterized by a privileged sense of seclusion and locally-inspired decor. Elevated yet casual experiences are provided by a variety of unique dining venues, such as the Shipwreck Bar and Talk Story Bar, which are adored at the original resort. Additionally, the resort provides a variety of outdoor activities and event spaces, rendering it an exceptional location for celebrations, events, and meetings.

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