We are honored to collaborate with artists to bring their creativity to life on stages worldwide, whether it be for two hours at a crowded club or an entire weekend of sets at a festival. A live performance is more than just an entertainment experience; it can inspire, uplift, and create a memory that will last a lifetime. Our 44,000 employees worldwide are responsible for the successful execution of 40,000 shows and 100+ festivals annually, which generates 550 million tickets sold annually.
These events facilitate the establishment of partnerships and the connection of over 900 brands with the 86 million fans who attend Live Nation events annually. For further details, please visit www.livenationentertainment.com.
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Who are you?
Enthusiastic and driven. Motivated by an entrepreneurial spirit. Committed, forward-thinking, innovative, and resourceful. At Live Nation Entertainment, our employees embody these attributes.
Internship Summary:
The Ticketing Intern position is a detail-oriented role that necessitates professional interaction with management personnel, internal staff, vendors, and clients of all levels, as well as exceptional organizational skills. An ability to prioritize and complete tasks in a timely manner is essential, as is the ability to work efficiently, accurately, and effectively under duress in this very fast-paced office.
Role & Responsibilities:
- Update and maintain event files by collecting and saving final audits and sales reports for Live Nation promoted events in Ontario
- Communicate regularly and assist internal departments and external event personnel with any ticketing needs and concerns
- Observe and assist Ticketing Department personnel with weekly onsales
- Manage and process any required ticket requests for internal staff, clients and media.
- Attend all relevant meetings, functions and discussions
- Perform any administrative duties as required and assigned by the Sr. Ticketing Manager
Benefits:
- Technical Proficiency: Acquire practical experience with booking systems and ticketing software, such as Eventbrite, Sabre, or Amadeus.
- Customer Service: Through client interactions, cultivate communication and problem-solving abilities.
- Time Management: Acquire the ability to manage multiple tasks and adhere to deadlines in a fast-paced environment.
- Experience in the Industry: Work in a variety of sectors, including entertainment, event management, tourism, and travel.
- Networking Opportunities: Establish connections with professionals to facilitate mentorship and prospective employment prospects.
- Operations Overview: Gain insight into the operations that occur behind the scenes, including ticketing, scheduling, and client support.
- Career Advancement Transition to Full-Time Positions: Post-internship, numerous trainees secure permanent positions within the organization.
- Specialization Opportunities: Acquire experience that may result in positions in operations management, event planning, or travel consulting.
- Resume Construction: Enhance your CV by including pertinent experience, thereby increasing your marketability in the job market.
- Paid Internships: A great number of ticketing internships in Canada provide stipends or hourly compensation, with the average rate being between CAD 15 and $20 per hour.
- Cost Savings: Certain employers offer incentives such as complimentary event tickets, discounted travel, or refreshments during work hours.
- Part-Time Opportunities: Numerous internships provide students with the opportunity to reconcile their academic pursuits with their professional obligations.
- Remote Work Opportunities: Certain organizations permit trainees to operate remotely, particularly in ticketing positions that necessitate online reservations.
- Work Experience for PR: Internships can fulfill the work experience requirements for immigration pathways such as the Canadian Experience Class (CEC).
- Access for International Students: Students who possess legitimate study permits are eligible to register for ticketing internships in order to acquire Canadian work experience.
- Multicultural Work Environment: Enhance interpersonal skills and collaborate with diverse teams.
- Language Proficiency: Improve your proficiency in English or French by engaging in daily conversations.
- Discounted Tickets and Travel: Employees frequently receive discounts on event tickets, flights, or excursions.
- Professional Certifications: Certain internships provide training or certifications in ticketing software and systems.
- Direct Customer Interaction: By managing reservations and resolving disputes, you are instrumental in guaranteeing customer satisfaction.
- Operational Impact: Facilitate the efficient operation of travel, events, or entertainment operations.
- Travel Benefits: Interning in the travel industry may provide the opportunity to explore a variety of destinations within Canada.
- Event Access: As part of their responsibilities, event management interns may attend conferences, sports events, or concerts.
Skills & Experience:
- Previous experience in the ticketing or box office is highly desirable.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- A strong desire to acquire knowledge regarding the music industry
- Demonstrated capacity to communicate effectively, comprehend, and listen
- Capacity to demonstrate powerful personal initiative while simultaneously accepting direction
- A self-starter and creative thinker with a winning attitude
- Capacity to function effectively in a team setting
- Willing to work on weekends and evenings as needed
Please be advised that this is a full-time position that requires a minimum of 37.5 hours per week.
We appreciate the interest of all applicants; however, only those who are selected for an interview will be contacted.
Applicants for employment in Canada must have work authorization that does not necessitate sponsorship by the employer for a visa.
Physical Requirements/Work Environment
Sitting for extended periods at a computer station or work desk; occasionally standing and walking throughout the day; occasionally moving about the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; regularly lifts up to 10 pounds; exposed to typical office environment conditions and noise levels.
Employment Equity
Live Nation Canada is a staunch advocate for equal employment opportunities for all applicants, irrespective of their race, color, religion, gender, identity in terms of pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic that is protected by provincial and/or federal law.
Accommodations for candidates with disabilities are available upon request throughout the entire recruitment and selection procedure. Please do not hesitate to reach out to us if you require accommodations during the recruitment and selection process. We will collaborate with you to ensure that your accessibility requirements are met.
Hiring Practices
The job description provided above is intended to provide a general overview of the type and extent of work that employees in this classification are expected to perform. It is not intended to serve as a comprehensive inventory of all the duties, responsibilities, and qualifications that are necessary for employees to be assigned to this position.
The recruitment policies of Live Nation Entertainment are intended to ensure that the most highly qualified individuals are employed in a timely and efficient manner. Promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms are all available avenues that Live Nation Entertainment may pursue.
The responsibilities that are anticipated to be fulfilled are summarized in this job description. The responsibilities delineated in this job description are not exhaustive and may be altered at any time upon management’s request.
For More Info:
Email Your CV, and We’ll Find the Best Pathway For you: info@jobsforforeigners.pk
Frequently Asked Questions:
What is the job of a ticketing intern?
variety of roles, including learning the computerized ticketing system and CRM, communicating with customers, answering phones, responding to emails, inputting data in CRM/Excel and any other task as assigned by department directors.
Are there opportunities for remote ticketing internships?
Certainly, there are organizations that provide remote ticketing apprenticeships, particularly those in the travel and events industries. Remote tasks, including customer service and online booking administration, are feasible.
Is ticketing a skill?
Ticket agents need a range of hard skills to excel in their role. These include handling reservations, ticket sales, and cash handling. They must also be proficient in using computer systems and familiar with safety procedures.
